customer support

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The use of AI in customer support: impacts and damage limitation through the use of smart contracts

on November 12, 2024

AI-based chatbots are software that rely on technologies like natural language processing and machine learning.
By using smart contracts, integrating AI systems into customer support can have a significant impact and help mitigate potential issues.
AI in customer support enables faster interaction with users and improves the overall customer experience, but its systems require considerable time, large datasets, and a lot of work.




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