With the introduction of the Agentic Commerce Protocol (ACP), Stripe and OpenAI have created a new paradigm: thanks to the chat & buy system, users can discover, select, and purchase products on platforms like Etsy or Shopify without ever leaving the conversation.
A shift that paves the way for a new customer experience powered by intelligent agents.
Digital commerce has traditionally revolved around well-known platforms such as Amazon and Shopify, and around APIs.
With the Agentic Commerce Protocol (ACP) and intelligent agents, the center of gravity moves toward protocols and automated relationships between agents, humans, software, and “proto-humans” (digital avatars or delegated AIs).
In practice, every entity, whether a person, a company, or even an AI itself, can negotiate, contract, and pay automatically. The contract is no longer a simple document but an active digital orchestra that regulates and monitors the transaction in real time.o reale.
What is the current landscape, and what impacts lie ahead?
Ubiquitous, Intelligent Contracts in B2B
In the B2B space, this evolution means shifting from static contracts managed through ERP or CRM systems to dynamic smart contracts integrated directly into supply chain, procurement, and production flows.
What changes?
In the traditional model, procurement and supply chain processes are fragmented, slow, and heavily dependent on human intervention.
With the introduction of the Agentic Commerce Protocol and Trakti solutions, these flows become digital, autonomous, and continuously interconnected.
Procurement
Tenders and orders have typically been managed manually, involving long review and approval cycles.
AI can automatically analyze bids, generate contracts, and even autonomously trigger orders, resulting in faster, compliant, and continuous procurement.
Corporate agents (bots or AIs) will be able to negotiate contracts or supplies entirely without human intervention.
ESG, sustainability, or compliance policies can be built directly into the contract itself, acting as a conditio sine qua non: for example, purchasing only from suppliers with a specific certification or qualification.
Conditional payments (via smart contracts) will become the norm: payment is triggered only when IoT data or ERP systems confirm delivery or quality.
Procurement therefore evolve, through Trakti, from an operational function into an “intelligent orchestrator”, connecting AI, data, contracts, and wallets.
Supply chain
Supply chains are typically based on separate contracts and delayed updates.
Today, thanks to dynamic contracts, agreements can be updated in real time based on concrete parameters such as inventory levels, delivery times, geopolitical risks, or ESG scores.
This enables a reactive, traceable, and self-executing supply chain.
Each link in the chain will have an autonomous agent interacting with other agents:
decisions (orders, renewals, pricing, deliveries) can happen in real time, driven by automated contractual logic. Payments and penalties can also be triggered and executed automatically from corporate wallets based on contract-monitored conditions evaluated by AI.
Payments
Traditional B2B payments rely on invoices and bank transfers, often detached from contractual conditions.
With Trakti, corporate wallets come into play, executing conditional payments, for example, triggering a transaction only when a milestone is reached.
The financial flow thus becomes an integral part of the contract.
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Compliance
Compliance is often handled through audits, costly and conducted after the contract is set up.
In the era of Agentic Commerce, compliance is embedded within the contract itself: smart legal contracts can monitor performance, sustainability, or quality KPIs in real time, automatically flagging deviations or violations.utomaticamente deviazioni o violazioni.
Supplier-Client Relationship
Business relationships have traditionally been mediated by intermediaries: platforms, brokers, marketplaces.
With Trakti and secure protocols, companies can interact peer-to-peer, directly with one another, through intelligent agents that autonomously, and safely, manage contracts and transactions.
The relationship becomes direct, efficient, and trust-based.
Trakti acts as an orchestrator of smart contracts: automating contract creation, negotiation, signing, and lifecycle management across the entire value chain.
It integrates digital wallets, compliance policies, and contract workflows connected to ERP, CRM, and procurement AI systems.
“Proto-Humans” and Intelligent Wallets”
With ACP and intelligent agents, consumers will also have personal wallet-agents.
These agents will manage budgets, purchasing decisions, automatic comparison of offers, and chat-based buying, acting like genuine buyer personas.
“Proto-humans” may represent individuals, families, or even consumer communities.
Companies will therefore need to sell to proto-humans as much as to humans: meaning they must design offers readable by agents, compatible with protocols like ACP, and interpretable as digital contracts.
For example: a personal travel agent AI negotiating autonomously with hotel and airline agents.
Trakti can then automatically record, sign, and store the contract governing that trip and its refund conditions.
Conclusion
The launch of the Agentic Commerce Protocol marks a crucial transition toward an automated, compliant economy where interactions between users, agents, and companies become secure and verifiable digital flows.
For Trakti, promoting the digitalization of transactions and negotiations through smart legal contracts and automated workflows, this evolution represents a natural point of convergence.
Want to learn more about how Trakti can make a difference for your business?
